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What happens at renewal of my policy?
We will carry out the same thorough check at each renewal, to ensure
that your covers and premiums remain competitive every year. Our
aim is to ensure you remain a client of ours for as long as you
require insurance, therefore we complete a full re-broking exercise
each year regardless of claims or changes.
What
happens if I need to make a claim?
If you need to make a claim, we will ensure that this is settled
as quickly and fairly as possible, by liaison with Insurers and
Loss Adjusters - we do not charge for this service. Our 'express
claims service' has been designed to take away the stress and worry
that a claim can cause.
What
covers are available?
We can offer cover for Buildings, Contents and Personal Possession
in the house and worldwide, Art, Collections, Antiques, High value
Jewellery; in essence anything that you consider part of your home
life. We can arrange separate policies for each or a combined policy
that provides all your cover under one contract, the choice is yours.
Other
policy covers can include:
Money and Credit Cards, Freezer Contents, Annual Travel, Personal
Accident, Bicycles, Legal Expenses, Caravans and Small Craft, specified
belongings and unspecified belongings. You should check to see which
of these are included in any quotation that you obtain.
Points
to Note:
Unoccupancy
If your home is to be unoccupied for more than 30 days
1. Notify your insurers
2. Drain and turn off water at the main
3. Ensure that the property is secure and, if possible, arrange
for somebody to check on it regularly
Let
or Unoccupied Properties
If you decide to let your property, notify your insurer. Some will
not cover such properties; therefore it is best to approach an independent
intermediary or broker such as Seico Insurance, who have specific
facilities available
Business
Use of your Property
This should be notified to your insurer. There are now many special
policies which can cover personal and business contents.
Sums
Insured
If your sums insured are found to be inadequate, any claim payment
will be reduced in direct proportion. Therefore it is essential
to insure for the correct amount. Normally, mortgage valuations
give a re-building sum insured and insurance companies offer guides
to calculating your contents sum insured. Otherwise, professional
advice should be sought.
Security
/ Alarm Discounts
If you take advantage of such discounts, you should note that it
is a condition of cover that all protections are utilised whenever
the property is unattended and at night. If you forget to lock a
window, for example, cover could be null and void.
Emergency
Helplines
Insurance
Company Home Claim Phone Numbers
Most insurers offer helplines for claims assistance. These are only
usually there to provide advice and / or details of tradespeople
who can carry out repairs. You should always establish whether the
insurer will be settling the repair bill direct or not. In some
cases, this will be down to you to pay and then claim back from
the insurer
Disclosure
of Material Facts
You must mention any facts that may affect the way an insurer would
consider your risk, failure to do so could void cover. Examples
of such facts are; Previous Claims, police convictions or previous
cancellation or non-acceptance of cover by an insurer. If you are
unsure if a fact is material, you should declare it anyway, to be
on the safe side.
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